PACIFIC COAST HOSPICE
Compliance Statement and Code of Ethics
The Pacific Coast Hospice Code of Ethics is to be used as a guide if you are confronted with a situation that raises questions about ethical business conduct. If you think a law, policy or our Code of Ethics is not being followed, you must report it to our Compliance Department. You should also report it to your supervisor. If you feel uneasy talking to your supervisor, voice your concern to the next supervisory level, up to and including the highest level of management.
Pacific Coast Hospice encourages open and honest discussion of issues with management. We are committed to providing an environment that allows reporting in good faith without fear of retaliation. You can report compliance concerns to the Compliance Department in one of the following ways:
- Contact the Executive Director directly by calling (480) 637-4100
- Email your concern to [email protected]
- Call our Compliance Hotline at (480) 561-5699 (Including Anonymous Reports)
If you report a compliance concern, be sure to include information that our Compliance Department will need to follow up, such as the location where your concern occurred or is occurring (for example, the facility name and department), the date or dates of any incident, the names and job roles of individuals involved in the concern, a description of your concern and your name if you are comfortable letting us know. If you are not comfortable leaving your name, you may make an anonymous report by calling the Hotline number above.
Anyone making such a report is assured that it will be treated as confidential and will be shared with others only on a need-to-know basis. The findings of a compliance investigation are confidential to protect all involved in the investigation process. As a result, details and specific findings of a compliance investigation will be shared only on a need-to-know basis. The Chief Compliance Officer ensures that all reports will be thoroughly and fairly investigated and that appropriate action will be taken.
Compliance Hotline (24 hours)
(480) 561-5699
Quality Statement
Pacific Coast Hospice has adopted the quality measures produced in part by the National Hospice and Palliative Care Organization (NHPCO). As part of our Hospice Quality Reporting Program (HQRP), we utilize the Hospice Item Set (HIS) for tracking specific measures and outcomes pertaining to quality and safety.
Patient Safety Statement
We are committed to patient safety and providing quality healthcare, and we choose to follow standards set by Accreditation Organizations that exceed Federal/State regulations.
Pricing Transparency Statement
We are committed to supporting healthcare price transparency by providing you with information you need to understand the costs of care and make informed decisions. Pacific Coast Hospice bills under the Phoenix-Mesa-Scottsdale CBSA Area code 38060. Fiscal Year 2022: Routine: $159.31-201.59/day; Continuous Care $60.32/hour; Respite $469.85/day; and General Inpatient Care $1,059.12/day.
The Pacific Coast Hospice Promise™
Our story began with our founding members taking a trip to the ocean and feeling a sense of calmness and relaxation. We aim to provide those same feelings of calmness and relaxation to our patients and their families. Experience is at the heart of what we do and our culture is grounded in respect and empathy. It's how we deliver high quality Hospice care for our patients and families.
Pacific Coast Hospice
2919 S Ellsworth Rd Ste 129
Mesa, AZ 85212-2167
Tel (480) 637-4100
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Pacific Coast Hospice does not discriminate in access to its services based on race, color, nation origin, sex, age, or disability. Language assistance is available free of charge. Copyright © 2022 PCH USA, LLC. All rights reserved.