Pacific Coast Hospice: It's your choice.
We dedicate the appropriate time and resources to making sure that you are receiving the highest quality of care possible.
What is Hospice care?
Hospice is care that focuses on the quality of life for people and their caregivers who are experiencing a life-limiting illness. Hospice helps patients live as fully and comfortably as possible. The hospice philosophy accepts death as the final stage of life: it affirms life, but does not try to hasten or postpone death.
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Treatment For The Person, Not The Disease
Hospice care treats the person and symptoms of the disease, rather than treating the disease itself
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The Hospice Team
A team of professionals work together to manage symptoms so that a person’s last days may be spent with dignity and quality, surrounded by their loved ones.
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Starting Hospice Care
In general, hospice care should be used when a person is expected to live about 6 months or less if the illness runs its usual course. Studies show hospice care often is not started soon enough.
What does Hospice care provide?
All hospice providers must offer certain services. But they tend to have different approaches to service, staffing patterns, and types of support services offered.
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Expert Symptom Management
Discomfort, pain, nausea, and other side effects are managed to make sure that the patient feels as good as possible, yet alert enough to make important decisions.
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Home Visits, Medications, Equipment and Supplies
For patients receiving hospice care, a hospice nurse will make regular visits and is always available by phone 24 hours a day, 7 days a week. Other members of the hospice team may also visit depending on the patient's needs. Medications, equipment, and supplies related to the terminal illness are provided with no out-of-pocket cost.
The Hospice Benefit
The hospice benefit allows the patient and family to stay together in the comfort of home, unless care is needed in an inpatient facility. If inpatient hospice care is needed, Pacific Coast Hospice can make the arrangements for your stay.
HOSPICE CARE
Benefits At A Glance
Hospice services can be provided wherever a patient calls home—a private home, nursing home, group home, or other facility. Pacific Coast Hospice is contracted with numerous inpatient units throughout the Valley for higher levels of care, as needed.
- Individualized Plan of Care, developed with Physician
- Hospice Medical Director oversight to ensure quality care
- Nursing team specializing in symptom management
- Licensed Hospice Aides to help with personal care
- Social Workers to provide patient and family support
- Spiritual & Bereavement Counselor to provide care as requested
- Volunteers available for needs and companionship
- Medications managed and delivered to your home
- Equipment (e.g. hospital bed, wheelchair) delivered
- Palliative Therapists such as PT, OT, SLP and Dietary
Helpful Considerations When Selecting A Hospice Provider
- What's your service area?
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Hospice service areas can range from county, state, or even across state-lines. Be sure the Hospice you are interviewing can adequately serve your unique needs in your town, including higher levels of care if needed.
- Is a DNR Order Required? Do you use a drug formulary?
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Some Hospice providers place restrictions on code status such as Full Code and Do Not Resuscitate (DNR). Policies may also require the use of a restrictive drug formulary.
- Ask to interview your assigned Nurse Case Manager.
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Your Nurse Case Manager is the primary point of contact for all care needs. Good communication skills and hospice experience are essential to providing high quality care.
- What happens if there is a change in condition after hours?
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It's important that you're confident in your Hospice provider's Triage team because you will be counting on them if the patient experiences a change in condition, especially after hours.
- What's your grievance process? Do you have a compliance hotline?
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A robust grievance process assures you that the Hospice is focused on delivering high quality care and takes the concerns of patients and families seriously.
- Research regulatory history and past survey findings.
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Hospices are typically licensed by the State and many states have online tools that report survey findings and violations. In Arizona, you can find recent reports from the Arizona Department of Health at http://azcarecheck.com
Looking to learn more about Pacific Coast Hospice?
From day one, the entire team showed nothing but love, compassion, dignity and respect for my mother and my family. The kindness and compassion shown to us in her last days went beyond anything I could have hoped.
The Pacific Coast Hospice Promise™
Our story began with our founding members taking a trip to the ocean and feeling a sense of calmness and relaxation. We aim to provide those same feelings of calmness and relaxation to our patients and their families. Experience is at the heart of what we do and our culture is grounded in respect and empathy. It's how we deliver high quality Hospice care for our patients and families.
Pacific Coast Hospice
2919 S Ellsworth Rd Ste 129
Mesa, AZ 85212-2167
Tel (480) 637-4100
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Pacific Coast Hospice does not discriminate in access to its services based on race, color, nation origin, sex, age, or disability. Language assistance is available free of charge. Copyright © 2022 PCH USA, LLC. All rights reserved.