We provide free language services to people whose primary language is not English, such as qualified interpreters, information written in other languages, qualified sign language interpreters, and other resources. If you need these services, contact us at (480) 637-4100.

If you believe that we have failed to provide services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Privacy Officer (480) 637-4100. You can file a grievance in person or by mail, or email. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal.

The Pacific Coast Hospice Compliance Hotline can be reached at (480) 561-5699.

Pacific Coast Hospice partners with Health Information Exchange (HIE) vendors to provide secure visibility to the care provided to you by using admission, discharge, and transfer (ADT) notifications between providers. Notifications update physicians and care management teams on a patient’s status, which can improve post-discharge transitions, prompt follow-ups, simplify communication among providers, and support patients with multiple or chronic conditions. Participating in this service is always voluntary. To opt-out at any time, request a form and fill out the information, check the opt-out box, and sign.